Posts

Showing posts from October, 2020

How to tackle NFV AAA deployment challenges

Image
  Network Function Virtualization (NFV) helps service providers transform deployment and operational processes. The maturing of NFV means that AAA can now be deployed virtually — a game-changer that optimizes resource utilization and network operations. From our experience in deploying  virtualized AAA (vAAA) , we’ve noticed there are some frequently occurring challenges. The good news is, we’ve also identified how to address them. First things first: the most important thing about NFV Conventional hardware infrastructure de p loyments mean the installation of application-specific servers or appliances on the customer’s premises. Network Function Virtualization (NFV) technology introduces a well-defined cloud architecture that eliminates the bind between application and physical server by virtualizing network services. Deploying virtualized network functions (VNFs) reduces the need to maintain vendor-specific or customized physical infrastructure. Applications can now be deplo...

Why 5G standalone core needs to be on every operator’s roadmap

Image
By now we all know that 5G’s ultrafast speeds, high bandwidth, and low latency will open a world of opportunities, its advanced applications transforming virtually every industry. From manufacturing, healthcare, and the Internet of Things (IoT), to AR, VR, and gaming, the possibilities are endless. Service providers have two ways of transitioning to a next-gen network:   5G NSA (non-standalone) and 5G SA (standalone) , with SA being the end-goal. 5G NSA (4G LTE EPC plus new RAN) remains the strategy to quickly launch high-speed 5G broadband, yet lacks the new architecture and functionality that will allow 5G to fulfill its visionary use cases. Unlike 5G NSA, which reuses the Evolved Packet Core (EPC), 5G SA uses cloud-based and Service-Based Architecture (SBA) that optimize network infrastructure with virtualized network functions (NFs), enabling operators to launch differentiated services, ensuring a high quality of service. 5G NSA: step one in 5G launch The most popular...

5G SA vs 5G NSA: What Are The Differences?

Image
  Introduction For leading mobile network operators (MNOs), 5G is mainly about offering high-speed connectivity to consumers, on devices that support fifth-gen network services. To smoothly transition from the existing legacy core to 5G, MNOs have two pathways: Non-Standalone (NSA) or Standalone (SA) architecture. And while they are both means to the same end, NSA and SA are structurally and functionally different. NSA allows operators to leverage their existing network investments in communications and mobile core instead of deploying a new core for 5G. 5G Radio Access Network (RAN) can be deployed and supported by the existing Evolved Packet Core (EPC), lowering CAPEX and OPEX. To further lower network operating costs, operators can adopt virtualization of Control and User Plane Separation (CUPS) along with software-defined networking (SDN). These initial steps will help quickly unlock new 5G revenue streams and offer faster data speeds. 5G SA is a completely new core architectur...

Why every telco’s CX strategy should include omnichannel self-care

Image
  What do customers want? This is a million-dollar question – customer experience (CX) tops the list of differentiators that will give communications service providers (CSPs) an edge – and the answer’s constantly evolving. What’s indisputable is that   digital transformation   has meant customers are savvier and more self-reliant than ever, and they expect more control over their accounts. They want to manage all facets of their accounts using the social platform/s and apps they find most convenient, not necessarily legacy channels like IVR. Most importantly, they will remain loyal to a service provider that delivers a simple, interactive, seamless, personalized, digital, omnichannel self-care experience. Research  reveals that companies with robust omnichannel engagement boast an 89% customer retention rate; for companies with weak omnichannel strategies, on the other hand, that number is merely 33%. And customer retention is only the tip of the iceberg. Offering om...