Alepo USA

  An introduction to 5G service-based architecture 5G brings transformational changes to the core network with a modular and cloud-native approach. One key advancement is that it upgrades the traditional telco architecture to Service-Based Architecture (SBA), enabling more flexible service development. Introduced to improve the modularity of the network system, SBA le t s network elements or network functions (NFs) in 5G communicate with each other over a service-based interface. It allows the decoupling of NFs with more precise functionalities. Each NF provides a set of services to another NF in the SBA. These NFs communicate with each other using a more open REST-based interface rather than traditional telco protocols such as Diameter. What does this integral change in network architecture mean for telcos? The SBA offers a host of benefits, including: Deploys as containers orchestrated by Kubernetes, allowing the core to run on non-proprietary infrastructure Lets new software ven...

  As the hype dissipates around cryptocurrencies such as Bitcoin the question remains: what relevance does the underlying blockchain technology have in an increasingly digitized world?   Mobile money  has relied on traditional modes of establishing trust: you trust a mobile operator to take your cash in return for a digital representation of that cash, the government trusts the operator to maintain liquidity, the operator trusts the bank to retain that liquidity, and so forth.   This model of trust was enough to support the explosive growth of  mobile financial services , but will it be enough to sustain it? Today’s mobile money operators contend with complex and competitive ecosystems, increasing regulatory pressures, and high costs, particularly for cross-border remittances.   Many of these challenges can be addressed with  blockchain . It allows crucial digital relationships to grow organically with the rules for transacting being shared among parti...

  If telcos want to embrace new technologies that promise to revolutionize the industry, they will need to invest in infrastructure that enables them to support and monetize these technologies. According to a recent global  EY report , telcos will pump more into overhauling their conventional IT infrastructure, making  digital transformation  a major driver this year. This new infrastructure paves the way for a ho s t of advanced customer-focused technologies: 5G, Internet of Things (IoT), Artificial Intelligence (AI), to name a few. Which ones are right for you and how can you maximize your chances of success? There’s no one answer: the key is finding the right mix of offering relevant to your market and context. An analysis from Telecoms CAPEX: Worldwide Trends and Forecasts 2017–2025 shows that digitalization and 5G will be the key drivers affecting CAPEX growth. Technologies transforming telecom Here’s a roundup of the year’s biggest trends and what they could me...

  What do customers want? This is a million-dollar question — customer experience (CX) tops the list o f  differentiators that will give communications service providers (CSPs) an edge — and the answer’s constantly evolving. What’s indisputable is that  digital transformation  has meant customers are savvier and more self-reliant than ever, and they expect more control over their accounts. They want to manage all facets of their accounts using the social platform/s and apps they find most convenient, not necessarily legacy channels like IVR. Most importantly, they will remain loyal to a service provider that delivers a simple, interactive, seamless, personalized, digital, omnichannel self-care experience. Research  reveals that companies with robust omnichannel engagement boast an 89% customer retention rate; for companies with weak omnichannel strategies, on the other hand, that number is merely 33%. And customer retention is only the tip of the iceberg. Offeri...