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Private 5G versus WiFi 6: will there be a winner?

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Introduction Private 5G and WiFi 6 are gradually going mainstream. Both come with their own set of advantages. Private 5G leverages next-gen technology and delivers it over a secure network for a host of enterprise use cases. WiFi 6 can be deployed in stadiums, office buildings, and a host of public places; can enable consumer automotive applications such as in-car entertainment; and provides a host of capabilities such as low latency, high data rates, and more. But are these features enough for WiFi to cover all types of applications, or should operators still use it alongside  5G networks ? How WiFi benefits cellular networks Private and commercial WiFi networks have been augmenting legacy cellular networks to provide last-mile connectivity for several years now. WiFi has helped extend cellular network coverage in closed public spaces where it would otherwise be difficult for subscribers to find range. Use cases such as WiFi calling and WiFi offload continue to help operators. Th...

Top Five Telecom Trends to Watch in 2022

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  Introduction Post-pandemic market dynamics have been challenging for global CSPs, who have emerged as essential service providers dealing with surging demand from millions working or studying at home. At the same time, there have been significant challenges running their businesses with in-person restrictions and high staff turnover. For many operators, the past year was time to accelerate their digitization roadmap by several years, introducing more digital services and implementing infrastructure to monetize these offerings. This cultural shift driving demand for data services and digital journeys will continue into next year and beyond. In an environment where more retail and enterprise consumers are demanding digital services and digital engagement, what trends can telecom operators expect in 2022? 2022’s top 5 telecom trends Digitization of business models The pandemic has completely changed how customers interact with their service providers, transforming the way business i...

How telcos can redefine CX with a zero-touch network strategy

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  Introduction Telcos have been trying to keep up with increasingly digital lifestyles for years now. The pandemic has further amplified the demand for digitization, significantly impacting the way customers interact. More customers today prefer interacting with their service providers using digital touchpoints instead of visiting physical stores, and operators have already started to replace their conventional outposts. To remain relevant, MNOs need to fully digitize customer experience (CX). Having a digital-first strategy and building zero-touch networks enables them to move all customer interactions online while automating back-end processes. Why zero-touch networks? Zero-touch ne t works help operators minimize the need for physical touchpoints and support staff by ensuring all customer interactions take place through a website or mobile app using automation and AI chatbots. Operators can drastically reduce their investments of time, resources, and money by overcoming the cons...

5G and the future of cellular vehicle-to-everything (C-V2X) services

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  Cellular Vehicle-to-Everything (C-V2X) The automotive sector is on the brink of a digital revolution with the commencement of 5G, bringing new opportunities for  cellular vehicle-to-everything (C-V2X)  technology. Next-gen capabilities such as ultra-reliable low-latency communication (URLLC) and high bandwidth are set to transform connected cars and, ultimately, the way we travel. Existing cellular technology addresses some V2X requi r ements, so what makes 5G so different? Combined with fast-developing AI and sensor technologies, 5G will enable completely autonomous vehicles. This means the possibility of eliminating or minimizing road accidents by enabling vehicles to share data in real-time and avoid accidents. In addition, 5G-powered self-driving cars will also vastly improve vehicular performance through energy optimization, ensure traffic efficiency, provide faster routes through accurate route mapping, enable safer roads by letting drivers “see” beyond their visu...

Leveraging partnerships to increase 5G revenue

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  Introduction Partnerships are the future of 5G, and they will shape the future of the CSP. Success will rely on the systems and infrastructure that enable CSPs to create new and innovative business opportunities, helping build a vast and diverse partner ecosystem. Increasing their 5G revenue will mean that telecom operators will need to look beyond offering network coverage and support more advanced uses and outcomes with the connectivity they provide. The use of technology is incre a sing in sectors such as agriculture, logistics, energy, manufacturing, automotive, and transportation, helping drive business decisions, improve processes, optimize resource use, and secure new revenue streams. Many have also begun using RFID tags, sensors, cameras, drones, and other real-time surveillance and data-gathering devices. As more and more industries begin to digitize their businesses and use cloud-based infrastructure, they need robust and reliable network connectivity to ensure they can...